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PlanSwift 10.1 and earlier versions require that you activate using a Customer # and Pin #. If you have been using an email to login and you are not upgrading to PlanSwift 10.2, you must contact your administrator to obtain a Customer # and Pin #. If she does not have it, she needs to contact PlanSwift Technical Support to obtain those credentials. Watch this video for version 10.1 and prior.
UPDATE!!
In March 2022 PlanSwift 10.1 and previous versions will no longer be able to auto activate using customer # and pin # For more information about this change please click here.
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If you need further assistance, contact PlanSwift Technical Support.
Manual Activation and Deactivation
For more information on how to manually activate your licenses, click here.