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To apply a more “permanent” fix, follow the troubleshooting steps below:

Restart Your Computer

This is the first thing our techs will tell you to try because it solves a lot of issues, not just with PlanSwift, but with Windows and other applications. More often than not, restarting your computer, clearing memory and temp files, resolves odd behavior.

In fact, it is computer 101 “Best Practice” to restart your computer at the end of your day instead of just locking it and walking away.

Resetting Hotkeys

  • Open PlanSwift, but don't load any job or go into any job. (To do this, when the pop-up window for PlanSwift appears, hold "Alt" on your keyboard until it completely opens.)

  • Navigate to the Settings Tab.

  • Click on Keyboard Hotkeys on side bar.

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