Questions

• How long will ConstructConnect provide support for the version of On-Screen Takeoff, Quick Bid, PlanSwift, or QuoteSoft I am using?
  What happens if I haven't upgraded my software in a while?

• On what versions of Windows does ConstructConnect support their products being installed/run?

Answer

ConstructConnect is committed to providing award-winning products and services. To that end, we must occasionally take an inventory of our products and versions to determine those that need to be retired (or ‘sunset’). We remain focused on current technology and advancing/improving our software, and that cannot be done if we continue to support outdated versions of our software. To help our clients understand which products are supported, we developed this Product Lifecycle guideline.

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On January 14, 2020, Microsoft ended support for Windows 7 (and Server 2008/S2008 R2). Any version limited to Windows 7 or earlier is no longer supported or distributed. See Microsoft's article about Windows 7 End of Life: https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information .

If your software version is no longer on support or has been pulled from distribution, please contact our Customer Success team at 866-627-6246 for information on migrating to a supported version of your software.

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