Our Customer Service Department is committed to providing products and services at the highest level and is always interested in hearing what you have to say. Before calling, be sure to first check the Online Help for tips that might resolve your issue more quickly.
By live chat: Accessed from the Insight menu bar
Monday through Thursday 9:00 AM to 5:00 PM EST
Friday 9:00 AM to 4:30 PM EST
By phone: (877) 422-8665 (4CC-TOOL)
Monday through Thursday 8:00 AM to 6:00 PM EST
Friday 8:00 AM to 4:30 EST
Send e-mail requests to Customer Service.