New Document Viewer FAQs

What is the new Document Viewer, and why should I try it?

The new Document Viewer makes viewing, managing, and downloading project documents like plans, specifications, and addenda easier. You can find documents matching your search terms, quickly sort through documents to find what you need, and download documents in the format that suits you.

How do I access the new Document Viewer?

You can access the new Document Viewer in three ways

• From the Project Details Page (PDP) in the Beta Search experience, click the View/Download Documents button under the Documents section.

• Select Show Preview and click the View/Download Documents button from the Beta Search page.

• Click on the Matching Docs column in the search results section of the Beta Search page.

For more information on accessing the new Document Viewer, see Document Viewer Overview.

Can I search within documents for specific terms?

We are continuing to add features to the new Document Viewer, so some features such as searching for terms within documents will be available soon.

To stay up-to-date on product updates and feature releases, see Product Release Notes.

What download options do I have?

You have two options to download your documents:

• ZIP file: Each selected document downloads as individual PDFs inside one zipped folder.

• Multi-page PDF: All selected documents download as one combined PDF.

For more information on download options, see Document Viewer Sidebar.

Can I download all project documents or just a few?

You can download as many or as few documents as you need. By default, you will see the Download All button, which will let you download all documents attached to the project. If you select some of the documents but not all, you will see a new button that lists the number of documents you have selected to download (ex: Download 30).

To learn more about selecting documents for download, see Document Viewer Sidebar.

I’m having trouble using the new Document Viewer. How can I get help?

See our [online help articles] to learn everything you need to know about the new Document Viewer. If you’re still having problems, please contact Customer Service.