Contacting Customer Service

Created by Zach Johnson (Deactivated)

Our Customer Service Department is committed to providing products and services at the highest level and is always interested in hearing what you have to say. Before calling, be sure to first check the Online Help for tips that might resolve your issue more quickly.

To access Customer Service contact options,  

  • click your name icon and then click Support > Contact Us. 

For Takeoff specific support:

By telephone - 866-689-5687   Available Central Time from Sunday 5:00PM through Friday 10:00PM  

By email - houston-support@constructconnect.com

Live Chat: Accessed from the top menu bar 

Monday through Thursday 9:00 AM to 5:00 PM EST

Friday 9:00 AM to 4:30 PM EST

Phone: (877) 4CC-TOOL (422-8665)

Monday through Thursday 8:00 AM to 6:00 PM EST

Friday 8:00 AM to 5:00 EST

By e-mail

Send e-mail requests to Customer Service.