Contacting Customer Service
Created by Zach Johnson (Deactivated)
Last updated: Apr 07, 2022 by Margie Komp
Our Customer Service Department is committed to providing products and services at the highest level and is always interested in hearing what you have to say. Before calling, be sure to first check the Online Help for tips that might resolve your issue more quickly.
To access Customer Service contact options:
- Click your name icon and then click Support > Contact Us.
For Takeoff specific support:
By telephone - 866-689-5687 Available Central Time from Sunday 5:00PM through Friday 10:00PM
By email - houston-support@constructconnect.com
Live Chat: Accessed from the top menu bar
Monday through Thursday 9:00 AM to 5:00 PM EST
Friday 9:00 AM to 4:30 PM EST
Phone: (877) 4CC-TOOL (422-8665)
Monday through Thursday 8:00 AM to 6:00 PM EST
Friday 8:00 AM to 5:00 EST
By e-mail
Send e-mail requests to Customer Service.