About Insight Sync Online Help

At ConstructConnect, we pride ourselves on offering products that require minimal instruction. We know that many of our customers go right to work without ever consulting the documentation. However, as with any great product, there are many features that you might miss due to the comprehensive nature of the software.

What you'll find here

A functional description of every feature.
Step-by-step instructions for task-based procedures.
Additional notes and tips for getting the most out of your experience.

Every topic can be found in the table contents

Click away: all help topics can be found on the left side of any Online Help window:

Looking for something specific? Just begin typing to instantly see related topics:

Some FAQs to help you get started

Searching – Where do I find the right projects for my company?

The Insight: Search page lists projects and companies currently active in Insight that match the Intelligent Leads entitlement level for your company.

Opportunity – How do I create a new opportunity for my company?

The Creating an opportunity page describes how you can create a new opportunity from any of the Insight projects imported into your Salesforce account.

I'm not seeing product updates

Your browser can save files on your computer that can slow down your browsing experience and prevent updates from previously viewed sites, such as ConstructConnect Sync, from appearing. See Clearing browser cache, cookies and history to see how you can fix this issue.

I have issues with my password

Password trouble? Or just need someone to give you a hand? Feel free to contact our Customer Care Department to answer all of your questions!

Your sales representative can also assist you with using the product and subscription questions.

Browser not supported