The Summary metric categories are selected from a total of 23 categories in the Metric Selection menu. Each time you click on a metric value, the Trend and Ranking sections refresh with the results.
By default, the totals for Team Level 1 are displayed. You can view the results of a different team by selecting a different level. You can also use the Ranking menu to display the counts for individual team users.
Note: The Usage Table displays a graph showing the counts for all users for each of the 23 metrics in the Usage Table. For more information, see Working with the Pulse Usage Table.
Selecting Summary metrics
You can select up to six metrics to display in the menu. To select the metrics for the Summary section,
Click the gear icon on the top right of the section to open the Metric Selection menu:
Result: The selected metrics are displayed in the Summary section.
Selecting the Team Level to view
Note: Only Customer and Team Administrators can view team data. Customer Administrators can view all team data while Team Administrators can only view team information on their level and for the levels below them.
Pulse teams are created in descending order by levels in the Manage Teams menu, with the top team as Level 1 and all other teams descending incrementally, such as Level 2, Level 3, and so on. Each team is a separate entity and has its own statistics. To view individual data for a team, you must change the team level view in the Summary menu to the corresponding level of the team. When viewing team data, you can see team names, user names and team parents.
To change the team level,
click the arrows to select the team level to display. Note that you must click the down arrow to move up to a higher level.
Results: The Dashboard refreshes with the data for the corresponding team view selected.
Note: The Team Level number corresponds to the level displayed in the window and the available options in the Filters menu.
Working with the Trend section
The Trend section displays the overall trends by date range for the Summary category selected. You can set the data view to be the current day, week or month:
Result: The menu refreshes with the data according to your selections.
The bottom axis shows the time line for the date range selected, each dot representing a phase (day, week, or month).
The vertical axis lists the count of the data selected, such as number of Insight logins.
Working with the Ranking section
The Ranking section displays team and user totals, or counts, for the selected metrics in the Summary menu. Teams are displayed according to level and only one level is shown at a time. The menu is divided between teams and users:
You can only view the counts for the Summary category currently displayed.
The team counts are displayed on the left and those for individual users are displayed on the right.
Clicking on the number for a a team or an individual user displays the counts for that user.