Insight technical requirements

This section contains information about the supported browsers, tablet platforms and other software requirements for using the Insight platform.


  • The Microsoft XP operating system is not supported by Insight.
  • For specific information about enabling cookies and disabling pop-up blocker software for your browser, refer to your browser's documentation or contact your system administrator. For further information, contact Customer Service.

Supported browsers and tablets

The following browsers on Windows® platforms are compatible with the modules of the Insight platform:

  • Google Chrome™ - version 30 and higher

  • Mozilla Firefox® - version 25 and higher

  • Microsoft Edge®

For tablets:

  • Apple® iPad® iOS 8.0 and higher - Safari®
  • All other tablets are compatible with any of the above browsers.

Enabling cookies

You must have your browser set to accept cookies from the following address:

Disabling popup blockers 

Browser-specific or add-on popup blocker software may prevent certain features of the Insight Platform from functioning correctly. You may need to disable any popup blocker software on your browser to access these features.