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Can I activate PlanSwift using my customer # and pin #?

Answer: No.  In It is not a secure activation method. In March 2022 all activations will require users to have a registered email and password. PlanSwift versions 10.1 and older will only be able to activate and deactivate using the manual activation methods. For more info click here.

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Answer: It is the most secure method. If a user in an organization quits, leaves, or is fired the company can disable or delete that user from the account. With a customer # and pin # that user would still be able to activate PlanSwift even after they had been terminated. The only remedy was to change the pin # for all users in the organization. In addition to keeping the licenses of owned by the company more secure, company admins can see which users are activating PlanSwift on which work stations and they can better monitor license usage user by user. Sometimes a user may be unintentionally activating on more work stations than they can use. In My Account, admins can monitor users, generate reports, help users reset passwords, and invite new users to access the company licenses. An organization can have more registered users than purchased licenses because PlanSwift allows licenses to be shared until they are all used. Licenses are not assigned to specific users so register as many users as you will need to access licenses and share the licenses as needed.

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