...
Answer: For further assistance with Manual Activations, please click here.
...
Can I activate PlanSwift using my customer # and pin #?
Answer: No. In March 2022 all activations will require users to have a registered email and password. PlanSwift versions 10.1 and older will only be able to activate and deactivate using the manual activation methods. For more info click here.
Why do I need to register my email and password in order to activate PlanSwift?
Answer: It is the most secure method. If a user in an organization quits, leaves, or is fired the company can disable or delete that user from the account. With a customer # and pin # that user would still be able to activate PlanSwift even after they had been terminated. In addition to keeping the licenses of the company more secure, company admins can see which users are activating PlanSwift on which work stations and they can better monitor license usage user by user. Sometimes a user may be unintentionally activating on more work stations than they can use. In My Account, admins can monitor users, generate reports, help users reset passwords, and invite new users to access the company licenses. An organization can have more registered users than purchased licenses because PlanSwift allows licenses to be shared until they are all used. Licenses are not assigned to specific users so register as many users as you will need to access licenses and share the licenses as needed.
How do I deactivate my license?
Answer: In order to remove deactivate your license, you can go to one of two tabs inside PlanSwift.
1) the "Settings" tab, under license manager, and
2) under the "HelpPlanSwift" tab; you will see a Key icon on the tool-bar if you are currently activated called "License Management Options".