Contacting Customer Service

Our Customer Service Department is committed to providing products and services at the highest level and is always interested in hearing what you have to say. Before calling, be sure to first check the Online Help for tips that might resolve your issue more quickly.

Live Chat

Access through the Insight menu bar 

Monday through Thursday 9:00 AM to 5:00 PM EST

Friday 9:00 AM to 4:30 PM EST

Phone

(877) 422-8665 (4CC-TOOL)

Monday through Thursday 8:00 AM to 6:00 PM EST

Friday 8:00 AM to 4:30 EST

E-mail

Send e-mail requests to Customer Service.

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