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Help Tab: Remote Assistance

Owned by Jacob Oveson-Davis (Deactivated)
Last updated: Sept 30, 2019 by Daniel Wal
1 min read

PlanSwift support personnel can assist you remotely from right inside your software.

Your support technical must provide you with a 6-digit code. If you are not working with a tech, use one of the methods in Contact Options to contact us and get started.

1.  Click on Help, then select the Remote Assistance button to begin.

2.  Your support representative will provide you with the 6-digit code.  Enter it when asked.

3. Run the download for Support-LogMeInRescue.exe

4.  You will be automatically connected with remote assistance.

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