Managing User Accounts

Managing User Accounts

The Manage Users feature lets you view, add, edit the individual member accounts in your team, export the user list and activity, view subscription information and access the Pulse Manage Teams window:

Note: The features described in this section are intended for system administrators and my not be available for your account. For more information, contact your system administrator or Customer Service.

This section covers the following topics:


Understanding the License Table

The license table at the top of the window contains the number of active and available licenses for the subscription, as described in the following table.

Field

Description

License table

The license table at the top of the window lists the number of active and available product licenses by module. Use this information to inventory product access when creating new user accounts.

User

The ID for the user when logging in to the Insight platform.

Name

The name of the team member.

Products

The modules user can access.

Status

The user status, either Active or Inactive.

Edit

Click to edit the user account. For more information, see Editing User Information.

Delete

For accounts in Inactive status, click to delete the account. This function is only available to team managers. Contact your system administrator for more information.

Exporting the User List

You can export all the columns in the list as a formatted Excel spreadsheet.

To export the user list

  • from the top of the window, click Export. The list automatically downloads as an Excel spreadsheet.

Generating a Usage Report

You can generate a usage report for the members of your team in PDF format.

To generate a usage report,

1

From the top of the list, click Usage Report.

2

In the menu, use the interactive calendars to select the date range for the report.

3

Select the users you want included in the report. You can select both Active and Inactive users.

Tip: Click User Name at the top of the user name list to select all the users.

4

Click Export > Export to PDF.

Result: The report is generated and opens in a separate window.

The following table describes the information contained in the report for each user.

Field

Description

Field

Description

User name

The identification for the user.

User

Date range

The date range for the report.

Logins

The number of times the user has logged in to the system.

Companies Viewed

The total number of company details pages viewed.

Current Number of Searches

The total number of searches assigned to the user.

Current Number of Searches with Email Alerts

The total number of searches assigned to the user that include email alerts.

Creating New User Accounts

You can create a new user account for members based on the available company subscriptions as displayed in the license table at the top of the window.

To create a new user account,

1

At the top of the window, click New User.

Result: The New User menu is displayed

2

Enter the information for the user, as described in the following table.

 

3

Once you have completed the user information, click Save.

Result: The new user is displayed in the list of users in the Manage Team window.

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